Red Coat Coordinator

Position Overview:

To serve as the liaison with Banquet/Catering Managers and all operational departments with onsite meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests for in house groups.

Job Summary: The Red Coat Coordinator is responsible for articulating details related to scheduled meetings/events requested at the hotel including event specifications. It is the responsibility of this role to work closely with clients on details for set up and changes when possible.

Responsibilities: QUALIFICATIONS: High School diploma or equivalent required with at least 1 year of progressive experience in a hotel or related field. Bachelor's degree in related field is desired. Must be proficient in Windows operating systems Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be able to work with and understand financial information and data and basic arithmetic functions.

JOB RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Maintain regular attendance in compliance with property standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include compliance with the property dress code and wearing name tag when working (per brand standards). Comply at all times with property standards and regulations to encourage safe and efficient hotel operations. Respond to meeting/catering inquiries. Review weekly BEO packets. Perform any other duties requested by the Banquet/Catering Manager. Any other duties as required.