General Manager

Opening in late May/ early June '24, we are interviewing now!

Join our dynamic team at Monks, where we're seeking an innovative, driven Restaurant General Manager ready to leave their mark in Charlottesville, one of America's most vibrant cities. Nestled near the University of Virginia and within reach of Washington DC and Richmond, Charlottesville boasts a rich tapestry of culture, from its renowned food scene and wineries to its academic and musical offerings.

At Monks, we're more than just a restaurant - we're a haven for social dining, where music, cuisine, and community converge. With nightly live piano performances and an inviting rooftop lounge, we're poised to redefine hospitality in the heart of downtown Charlottesville.

Launching in late Spring '24, we're on the lookout for a seasoned professional who can infuse magic, passion, and vision into every aspect of our dining experience. From American comfort food with a creative twist to late-night bar bites, our kitchen aims to tantalize taste buds and foster lasting memories.

Ideal candidates will possess:

• 3-5 years of experience as a General Manager in successful, noted restaurants. Open to a seasoned Assistant General Manager looking to move up.
• A genuine passion for food, beverage, and service, coupled with an intuitive hospitality mindset.
• Charisma, emotional intelligence, and a collaborative "yes and how" attitude, alongside integrity and trustworthiness.
• Prior experience expediting high-volume meal services.
• A history of successfully; recruiting, training, mentoring, and culture-building for a diverse front-of-house team
• A commitment to partnering with the Executive Chef/kitchen team and Beverage Director/bar team to consistently deliver a superior guest experience.
• A well-developed business acumen with a bottom-line sensibility and cost-management mindset are valued.
• Fluid technical skills - Microsoft, Google, Toast POS, etc.
• A fervent curiosity and dedication to the intersection of hospitality and entertainment.
• An unwavering commitment to personal accountability.
• Leadership, communication, and managerial skills of the highest caliber.
• Experience in new restaurant openings and certification in ServSafe and/or HACCP is advantageous.

Key Responsibilities include but are not limited to:

• Front-of-House Leadership: Inspire, recruit, train, and shape the culture and the team to consistently enable Monks to deliver a top-quality dining experience that aligns with the restaurant's vision and brand.
• Brand Ambassador: Establish Monks as a vibrant and committed contributor to the local community and a beacon for hospitality that welcomes, engages, and connects with every guest to create memorable experiences filled with surprise and delight that leave them always wanting more.

• Operational Maestro: Front-of-the-house is where the magic of the guest experience begins and ends; successfully plan and manage the day-to-day operations including forecasting, scheduling, organizing, communicating, managing, and supporting a high-performance team. Promote proper safety and sanitary practices while ensuring compliance with operational standards and company policies as well as federal, state, and local laws.

• Team Builder: Cultivate a strategic team environment that provides exceptional customer service while directing the operational team and ensuring all team members perform at a consistently high level. Recruit and develop; train and coach; set quality and service standards; and assure staffing levels and management coverage to meet the needs of the business and maximize the customer experience.

• Profit Manager: Manage sales and operating costs to drive optimal profitability and exceed established operating KPIs. Control receipts, cash handling, theft prevention payroll administration, reporting requirements, and other related duties following industry best practices.

• Inspiring Role Model: Lead through example, inspiring and motivating team members to go beyond good to great. Fill in where needed to ensure unsurpassed guest service standards and efficient operations. Demonstrate a positive attitude and resilient character, showcasing superior guest service practices and relations. Promote team camaraderie and energy to fuel success, continuous improvement, and team satisfaction.

Physical Demands

• Must be able to lift 30+ lbs.
• Able to stand, bend, and walk for extended periods.
• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing.

This position offers a comprehensive package including:

• Competitive salary
• Medical benefits coverage
• Bonus opportunities

If you're ready to embark on a journey where every day brings new opportunities for creativity and connection, we invite you to join us at Monks. Take the leap and become a part of something truly extraordinary in Charlottesville's culinary landscape. Apply now and let's craft unforgettable experiences together.

Monks is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.” We celebrate diversity and believe it is critical to our success. We are committed to providing a safe and inclusive work environment. Our workplace is violence and weapons-free, and we expect all employees to contribute to creating a secure atmosphere where everyone can thrive.

Contact:

Ross Anderson

Macallan Advisors LLC

[email protected]

Company Information

Macallan Advisors LLC is a hospitality venture firm in Charlottesville VA. We are opening a new restaurant called Monks - an American Bistro & Rooftop Lounge.  Monk’s will deliver an engaging American-inspired comfort dining experience, inviting to everyone, that creates unapparelled value by blending curated music and a cabaret experience with fairly priced food and drinks. The continuous and diverse range of programming including; live piano, DJ.s, curated music, vocalists, gospel choirs, themed events, and live performances will inspire and delight our guests, building strong repeat patronage and loyalty