Senior Event Operations Manager

Come and join the Event Operation Team at the Richmond Marriott! The Senior Event Operations Manager reports to the Director of Event Operations, helping to oversee the leadership of the banquet associates and the execution of hotel meetings and events.In the heart of the city, the Richmond Marriott offers a prime location that puts its guests steps from the city's historic past. It features outlets such as Fall Line Kitchen and Bar, which focuses on local flavors and beverages, and Corner Rapid, offering smaller bites and local brews. The hotel is home to six different event rooms with over 27,000 square feet of total event space.

What You'll Do

• Act as the liaison between sales and the customer throughout the event process
• Identify operational challenges associated with the group and help to solve them
• Lead pre-event and post-event meetings
• Focus on guest satisfaction throughout the life cycle of the event
• Supervise and train banquet associates to ensure high level of service
• Other reasonable duties as assigned

What You'll Bring

• A passion for service with a positive, can-do attitude
• An interest in training and developing future leaders
• Excellent communication and listening skills
• The desire to work in a fast-paced environment and adapt to any situation
• Ability to creatively problem solve and deliver results
• Leadership or supervisory experience is required

https://careers.whitelodging.com/senior-event-operations-manager/job/28028588