Assistant Food & Beverage Manager

Job Description (Assistant) Food & Beverage Manager

 
Lansdowne Resort & Spa is one of the most successful independent resorts in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched,

and we believe our people are the cornerstone of our success. We are committed to making Lansdowne a great place to work and provide the foundation for building successful careers.

We are glad you are here to create Heartfelt Hospitality with us.  

The incumbent in this position is for contributing to and supporting Lansdowne’s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Lansdowne brand. The Assistant Manager of Food & Beverage must grow into the position of Food & Beverage Head of Department.

Job Description

The ideal candidate has a passion for building and motivating teams that achieve results.  Lansdowne managers are guest-focused (both internal and external) and achievement-oriented leaders.

Work Environment

The person in this role works mostly in a service environment, with some office time reserved for administrative tasks.

Physical Demands

• The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
• The person in this role may be asked to lift, carry, push, pull or otherwise move objects.
• Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.

Expected Hours of Work:

• Must be flexible to work variable days of the week to include weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).
• Ten to twelve hour shifts sometimes required.
• The ideal candidate has a passion for building and motivating teams that achieve results.  Lansdowne Manager are guest-focused (both internal and external) and achievement-oriented leaders.
• Work Environment
• The person in this role works mostly in a service environment, with some office time reserved for administrative tasks.
• Education and Experience
• High school graduate, some college or equivalent. Bachelor’s Degree preferred.
• Must have 3-5 years’ experience in the management of Food and Beverage operations. Culinary, sales and service background are required.
• Experience in several F&B departments is required.
• Must be able obtain and maintain any required licenses, certificates and permits.

Additional Job Description

Principle Duties and Responsibilities (Essential Functions) include: 

• Operational/Functional:
• Plan and direct all day to day functions of the Food and Beverage department and consistently meet and exceed established goals.
• Implement all hotel and company policies. Implement effective food and beverage and labor cost controls.
• Establish prices and menus for each F&B outlet based on profitability and local competition. Monitor the competition, review service satisfaction scores, and make appropriate recommendations to maintain the competitive edge.
• Assign and delegate task to managers of the different F&B sub-departments and ensure that profit objectives, service standards, food quality, safety and cleanliness standards are met and exceeded.
• Manage all service aspects of the Food and Beverage department.
• Maintain a professional atmosphere throughout the Food and Beverage division.
• Ensure all Lansdowne safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations.
• Maintain high standards of personal appearance and grooming.
• Perform other duties and projects as requested by management.
• Financial Management:
• Monitor payroll in the department ensuring meal breaks are taken and time cards are accurate.
• Manage the operating budget and achieve all revenue and expense targets.
• Develop and monitor the food and beverage budget and the forecasting process.
• Managing your Team:
• Interview, hire, train, and promote Food and Beverage staff. Provide constructive and consistent feedback and recommend disciplinary action when appropriate.
• Coach and train the Food and Beverage leadership team and hold them accountable for their performance. Ensure they do the same for their respective teams.
• Ensure all F&B employees receive proper training applicable to their position and career aspirations in accordance with company policy and/or local laws.
• Manage the performance evaluation process of all team members.
• Ensure employees are treated fairly and equitably.
• Coach team by providing specific feedback to improve knowledge, skills, and performance.
• Establish and maintain open, collaborative relationships with direct reports and entire Food & Beverage team. Ensures direct reports do the same for their teams.

• Leading with Passion:
• Utilize and collaborate with resources across different departments and corporate office.
• Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture.
• Focus on the mission and well-being of the division, hotel, and company.
• Lead by example and operate with integrity and respect.
• Inspire your team to embrace and demonstrate Lansdowne’s core values and the guest service standards.

Qualifications and Skills

• Complete knowledge of every F&B related subject in a first-class property.
• Must be able to handle pressure in fast paced environment.
• Excellent oral and written communication.
• Excellent organization skills.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Familiarity with Food and Beverage cost controls.
• Must have the ability to motivate restaurant staff and maintain a cohesive team.
• Must be able to suggestively sell menu items, beverages and wines.
• Must be able to endure abundant physical movements in carrying out job duties.

Benefits

Lansdowne recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Benchmark Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance