Posted: Feb 19, 2021
APPLY

Barista

Full-time
Application Deadline: N/A
Food & Hospitality

OVERVIEW: The Barista is responsible for maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a total quality experience for both our guests and team members.

Primary shifts are 5:30am – 1:30pm or 6am – 2pm.

 

 EDUCATION & EXPERIENCE:

  • High School Graduate or General Education Degree (GED): or Work Equivalent
  • Computer skills required. Familiarity with Microsoft Office preferred.
  • Experience with food & beverage (Micros POS) Point of Sale System is preferred.
  • Minimum of 1-2 years of experience in food and beverage is preferred.
  • Previous cash handling experience is preferred.
  • Certification in food handlers’ program required.

 

 QUALIFICATIONS:

  • Good understanding of the English language.
  • Good communication skills both written and verbal.
  • Minimum 21 years of age to serve alcoholic beverages.
  • Exert physical effort in lifting/transporting at least 25 pounds.
  • Push/pull carts and other equipment up to 100 pounds.
  • Endure various physical movements throughout the work areas.
  • Satisfactorily communicate with guests, management and co-workers to their understanding.
  • Ability to multi-task and prioritize a variety of tasks with minimal direction.
  • Must be able to stand and exert well-paced mobility for up to 8-hours in length.
  • Must be willing and have the ability to work a varied schedule that includes weekends and holidays.

 

JOB RESPONSIBILTIES:

  • Approach all encounters with guests and fellow associates in an attentive friendly courteous and service-oriented manner.
  • Maintain regular attendance in compliance with company standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
  • Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Prepare coffee barista drinks, specialty drinks and food orders utilizing the Turbo Chef.
  • Take orders, prepare food and beverage items, distribute pre-packaged and prepared food items, and deliver orders to guest rooms as needed.
  • Have a thorough knowledge of menus and current specials in all applicable departments.
  • Perform side work and opening & closing duties throughout your shift as required.
  • Record transaction in MICROS system at time of order.
  • Maintain cleanliness of work areas throughout the day.
  • Follow property key policies, including checking out and returning keys to appropriate departments.
  • Ability to answer the telephone according to standards.
  • Input orders into cash register and collect payment from the guest.
  • Communicate additional food requirements, allergies, dietary needs, and special requests to the kitchen.
  • Clean and wipe down areas and tables as guests leave seating area.
  • Prepare and replenish displays to ensure consistency and freshness in presentation from opening to closing.
  • Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, dating, labeling, cleaning, and organizing coolers/ storage areas; and cold chain compliance across all food related departments.
  • Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including washing and disinfecting hands prior to handling food.
  • Ensure the quality of the food items and notify manager/supervisor is product doesn’t meet specifications.
  • Set-up and break down workstation with required tools, equipment and supplies, ensuring items are to established specs, ensuring adequate fill containers, storing items appropriately, and cleaning station as appropriate.
  • Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business.
  • Follow property control audit standards and cash handling procedures.
  • Count bank at the end of your shift, complete cashier reports, resolve any discrepancies, drop off receipts and secure bank.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Follow policies and procedures for the safe operation and storage of tools, equipment and machines.
  • Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures.
  • This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.